Customer Service

FAQs & Answers

Find instant answers to questions regarding OEM parts compatibility, tracking IDs, replacement policies, and vehicle VIN checking.

Last updated 19 August 2026

Browse answers to frequently asked questions about vehicle compatibility, shipping speeds, return policies, and fitment checks.

Common questions

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Are all auto parts listed on D Spares 100% genuine?

Yes, absolutely! We guarantee 100% genuine spares. Every product is sourced directly from certified original manufacturers (OEM) or official brand distributors, backed by warranty cards.

How long does shipping take to my location?

Standard delivery takes between 2 to 4 business days. For express orders placed before 2:00 PM, we offer next-day delivery across major auto-hub cities. All orders include end-to-end real-time tracking.

What is your return & replacement policy?

We offer a hassle-free 10-day replacement policy on all auto spares if the part is unused, in original packaging, and matches our fitment warranty check. Just generate a ticket or call support.

How do I ensure a part fits my vehicle model?

Simply input your vehicle License Plate or VIN number in our catalog filter to see exact matching parts, or connect with our Live Auto-Experts on WhatsApp for instant validation.

Do you offer physical warranty registration?

We operate a paperless E-Warranty model. You can register your product serial and receipt online via the 'E-Warranty Registration' tab for lifetime tracking.